Legal · Text messaging program
SMS Terms
Terms for our non-clinical text messaging program at (609) 961-9880.
- Non-clinical onlyGeneral questions and administrative matters. No promotional texts.
- Reply STOPto opt out.
- Reply HELPfor help, or call (855) 478-8860.
- Frequency variesMessage and data rates may apply.
Program description
Program: Concierge Wellness & Bone Health / Hormone Institute non-clinical customer service.
By separately opting into this SMS program, you agree to receive texts from Concierge Wellness & Bone Health concerning general questions and non-clinical administrative discussion. This program does not include promotional texts or clinical communications.
Consent
Consent is voluntary and is not a condition of purchasing services or receiving care. A telephone number alone is not a blanket opt-in.
Message frequency and rates
Message frequency varies. Message and data rates may apply.
Opting out and getting help
Reply STOP to opt out. One non-promotional opt-out confirmation may be sent where supported and permitted.
Reply HELP for assistance, or call (855) 478-8860 or email info@wellnessandbonehealth.com. After opting out, contact us by telephone or through the patient portal.
What not to send by text
Do not use text messaging for emergencies or for medical advice, symptoms, test results, diagnoses, prescriptions or other protected health information. For clinical communications, use conciergewellnessandbonehealth.md-hq.com (opens in a new tab).
For emergencies, call 911.
Messages are not monitored continuously. Office hours are Monday–Friday, 8 a.m.–5 p.m. Eastern; no particular response time or delivery is guaranteed.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
See our Privacy Policy for how we handle information related to this program.
Contact details
- Telephone: (855) 478-8860
- Text: (609) 961-9880
- Email: info@wellnessandbonehealth.com